FCC TARGETS FOREIGN SCAM CALLS WITH NEW RULES
FOX Business correspondent Darren Botelho interviews FCC Chair Brendan Carr about the investigation into skyrocketing sports streaming costs on America Reports.
FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S. businesses, Chairman Brendan Carr announced on Wednesday.
The FCC will vote on reforms that can encourage businesses to bring call center jobs back to the U.S. as Carr believes that “Americans get frustrated when they call a U.S. business and end up connecting with a call center located abroad.”
The FCC will also explore ways to improve customer service at existing call centers, including a proposal to require call takers to be proficient in American Standard English, and will address illegal robocalls that originate abroad by seeking comment on the targeted use of tariffs or bonds.
“Today, nearly 70 percent of U.S. businesses outsource at least one department, including customer service and call center operations to locations abroad. As a result, too many Americans have struggled to resolve an issue with a representative due to cultural and language barriers,” Carr told Fox News Digital.
“Overseas customer service centers also raise concerns about protecting consumers’ personal information. Foreign call centers have also contributed to the rampant influx of overseas scam calls, training staff that later use those skills to defraud consumers,” Carr continued.
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Today’s Birthday
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Chester Burton "Chet" Atkins, Mister Guitar (1924)June 20, 2026
Atkins got his first guitar by making a trade with his brother, and it was arguably the best deal he ever made. Although he struggled with shyness and suffered from severe asthma—he had to sleep sitting up and often fell asleep still holding his guitar—he became an accomplished guitarist and went on to release several hit records, develop a signature line of guitars, and help create country music's "Nashville sound." What did "Mr. Guitar," as he came to be known, trade to get that first guitar?
Atkins got his first guitar by making a trade with his brother, and it was arguably the best deal he ever made. Although he struggled with shyness and suffered from severe asthma—he had to sleep sitting up and often fell asleep still holding his guitar—he became an accomplished guitarist and went on to release several hit records, develop a signature line of guitars, and help create country music's "Nashville sound." What did "Mr. Guitar," as he came to be known, trade to get that first guitar?Today’s Holiday
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West Virginia DayJune 20, 2026
West Virginia Day is a state holiday in West Virginia to celebrate its joining the Union in 1863 as the 35th state. The creation of the state was a result of the Civil War. The settlers of western Virginia defied the state's vote to secede from the Union, and on June 20 West Virginia formally entered the Union as an anti-slave state. The day is marked with ceremonies at the state capitol in Charleston and at the West Virginia Independence Hall in Wheeling. It was there that the conventions were held to declare West Virginia's independence from Virginia.
West Virginia Day is a state holiday in ARTICLE OF THE DAY
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Black TeaJune 20, 2026
Excluding water, tea is the most widely consumed drink on the planet, drunk either hot or cold by half the world's population. The vast majority of tea sold in the West is black tea, made from fermented leaves of the Camellia sinensis plant. Generally stronger in flavor and more caffeinated than the green and oolong varieties, black tea retains its flavor for several years and has long been an article of trade, serving as a form of currency into the 19th century in what countries?
Excluding water, tea is the most widely consumed drink on the planet, drunk either hot or cold by half the world's population. The vast majority of tea sold in the West is black tea, made from fermented leaves of the Camellia sinensis plant. Generally stronger in flavor and more caffeinated than the green and oolong varieties, black tea retains its flavor for several years and has long been an article of trade, serving as a form of currency into the 19th century in what countries?
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